Smart Home Technician - Install, Service & Upsell

Vivint; Omaha (NE); On-site; USD 45,000 - 75,000; Full time

Job summary

Vivint in Omaha, NE is seeking Field Service Technicians to install, service, and troubleshoot smart home technology in customer homes. You will become an expert on industry-leading products, manage inventory, and build solutions that protect and simplify customers' lives.

A valid driver's license, reliable transportation, and the ability to pass background checks are required. Lift up to 45 lbs, climb ladders, and work in attics.

Qualifications

• Sales experience in retail, B2C, or service-based roles.
• Customer-first attitude with integrity and rapport-building skills.
• Technical aptitude in home tech installation or related fields.

Responsibilities

• Earn piece-rate pay and enjoy an unlimited commission plan.
• Become an expert on smart home technology by training on industry-leading products.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Manage inventory and assets with a business ownership mentality.
• Explain and provide detailed system capabilities and operational instructions to customers.
• Create solutions to protect and simplify customers' lives.
• Leverage service and installation appointments into leads and revenue.
• Control income by offering additional products and services.

Skills

Sales mindset

Customer focus

Technical aptitude

Job description

Vivint in Omaha, NE is seeking Field Service Technicians to install, service, and troubleshoot smart home technology in customer homes. You will become an expert on industry-leading products, manage inventory, and build solutions that protect and simplify customers' lives.

A valid driver's license, reliable transportation, and the ability to pass background checks are required. Lift up to 45 lbs, climb ladders, and work in attics.