Smart Home Security Service Technician

ADT Security Services; Charleston (SC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Full benefits including medical and dental

Casual work environment

401(k) with employer matching

Paid vacation

Tuition reimbursement

Career development opportunities

Job summary

ADT Security Services in Charleston, SC is hiring a Residential Service Technician responsible for troubleshooting and servicing security systems. Candidates must have at least 2 years of related experience and a high school diploma or GED. The position offers a dynamic work environment with full benefits, including medical and 401(k) matching. Ideal candidates are customer-focused with strong communication skills and the ability to work under pressure. Join us to help protect what matters most to our customers.

Qualifications

• Minimum 2 years experience installing and inspecting ADT or comparable products.
• Excellent communication skills are required.
• Valid driver's license is mandatory.

Responsibilities

• Troubleshoot and service security systems, ensuring customer satisfaction.
• Locate and repair damaged equipment or wiring.
• Coordinate with appropriate agencies for inspections.

Skills

Service experience

Technical aptitude

Strong verbal communication

Customer focused mindset

Ability to thrive in uncertainty

Able to read building electrical plans

Education

High school diploma or GED

Tools

Security system equipment

Job description

ADT Security Services in Charleston, SC is hiring a Residential Service Technician responsible for troubleshooting and servicing security systems. Candidates must have at least 2 years of related experience and a high school diploma or GED. The position offers a dynamic work environment with full benefits, including medical and 401(k) matching. Ideal candidates are customer-focused with strong communication skills and the ability to work under pressure. Join us to help protect what matters most to our customers.