Smart Home Installation Technician

NRG Energy; Washington (District of Columbia); On-site; USD 36,000 - 72,000; Full time

Job summary

NRG Energy is seeking a Field Service Professional to install and service smart home technology in customer homes, with a focus on safety, integrity, and customer satisfaction. The role emphasizes a sales-minded approach, handling installations, and converting opportunities into additional product and service sales.

You will work in a dynamic environment, manage inventory, and train on leading smart home products while supporting customers with clear, actionable system guidance.

Qualifications

• A Sales Mindset:Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude:Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude:Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Responsibilities

• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers' lives.
• Explain and provide detailed system capabilities and operational instructions to various customers.
• Control your own income by providing opportunities for customers to purchase additional products and services.
• Leverage service and installation appointments into leads and revenue.

Skills

Sales Mindset

Customer First Attitude

Technical Aptitude

Job description

NRG Energy is seeking a Field Service Professional to install and service smart home technology in customer homes, with a focus on safety, integrity, and customer satisfaction. The role emphasizes a sales-minded approach, handling installations, and converting opportunities into additional product and service sales.

You will work in a dynamic environment, manage inventory, and train on leading smart home products while supporting customers with clear, actionable system guidance.