Smart Home Field Technician & Solutions Expert

NRG Energy; United States Virgin Islands; On-site; USD 34,426 - 39,316; Full time

Benefits offered by this job

401(k) with 6% match

2 weeks PTO

10 paid holidays

Paid training

Take-home vehicle

Employee pricing on Smart Home equipment

Annual company-paid incentive trip

Job summary

NRG Energy is searching for a Field Service Technician to join the Vivint Smart Home team. This role combines technical expertise with sales, providing customers with advanced smart home technology solutions. Technicians enjoy competitive pay along with comprehensive training and support.

Key responsibilities include installing and troubleshooting equipment, consulting with customers, and providing education on new systems. Ideal candidates will have a sales mindset, customer-first attitude, and technical aptitude. Join us to create smarter homes!

Qualifications

• Experience in retail, B2C sales, insurance, or service‑based sales is a major plus.
• Ability to act with integrity while building rapport with diverse customers.
• Experience in cable/satellite install, pest control, construction, or solar is helpful.
• Valid driver’s license and good driving record.

Responsibilities

• Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on‑site.
• Training homeowners on how to use their new system to protect their families.
• Benefiting from consistent coaching and leadership training to advance.

Skills

Sales Mindset

Customer-First Attitude

Technical Aptitude

Job description

NRG Energy is searching for a Field Service Technician to join the Vivint Smart Home team. This role combines technical expertise with sales, providing customers with advanced smart home technology solutions. Technicians enjoy competitive pay along with comprehensive training and support.

Key responsibilities include installing and troubleshooting equipment, consulting with customers, and providing education on new systems. Ideal candidates will have a sales mindset, customer-first attitude, and technical aptitude. Join us to create smarter homes!