Smart Home Field Technician & Solutions Advisor

Vivint; Victoria (TX); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Company vehicle

4-day work week

Two weeks PTO

401(k) with match

Employee stock purchase program

Employee pricing on equipment

Paid holidays

Job summary

Vivint is seeking a Field Service Technician/Professional to install, service, and troubleshoot smart home devices on customer sites. You will assess homes, suggest equipment upgrades, and train customers on system usage, contributing to a safe, connected home experience.

The role emphasizes a sales mindset, strong customer relations, and technical aptitude, with a take-home company vehicle and a 4/10 workweek schedule to support balance and career growth.

Qualifications

• Experience in retail or field-based sales is a major plus.
• Strong customer service and communication skills.
• Comfort with on-site installations and product demonstrations.
• Ability to explain technical details to non-technical customers.

Responsibilities

• Install, service, and troubleshoot smart home devices on customer sites.
• Evaluate homes to recommend upgrades and service enhancements.
• Educate homeowners on system use and safety procedures.
• Maintain a professional image and meet performance goals.

Skills

Sales mindset

Customer-focused

Technical aptitude

Valid driver’s license

Job description

Vivint is seeking a Field Service Technician/Professional to install, service, and troubleshoot smart home devices on customer sites. You will assess homes, suggest equipment upgrades, and train customers on system usage, contributing to a safe, connected home experience.

The role emphasizes a sales mindset, strong customer relations, and technical aptitude, with a take-home company vehicle and a 4/10 workweek schedule to support balance and career growth.