Smart Home Field Technician & Solutions Advisor

NRG Energy; Hagerstown (MD); Hybrid; USD 34,000 - 40,000; Full time

Benefits offered by this job

Take-home company vehicle

Gas card for work use

Four-day work weeks (4/10)

Paid training

401(k) with company match

Employee pricing on Smart Home设备

Job summary

NRG Energy is seeking a Field Service Professional to install, service, and troubleshoot smart home systems in Hagerstown, MD. You’ll also perform consultative sales to upgrade solutions and improve customer peace of mind.

The role includes coaching opportunities and a four-day work week schedule, with a take-home company vehicle and gas card. Training is provided, and a strong customer-first mindset is essential for success in this national team.

Qualifications

• A sales mindset with experience in retail or B2C sales is a strong advantage.
• Customer-first attitude with ability to build rapport across diverse customers.
• Technical aptitude in relevant fields is helpful but not required.

Responsibilities

• Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
• Evaluate customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Train homeowners on how to use their new system to help protect their families.
• Benefit from coaching and leadership training to advance within the organization.

Skills

Sales mindset

Customer-first attitude

Technical aptitude

Job description

NRG Energy is seeking a Field Service Professional to install, service, and troubleshoot smart home systems in Hagerstown, MD. You’ll also perform consultative sales to upgrade solutions and improve customer peace of mind.

The role includes coaching opportunities and a four-day work week schedule, with a take-home company vehicle and gas card. Training is provided, and a strong customer-first mindset is essential for success in this national team.