Smart Home Field Service Pro — 4-Day Week + Training

nrg Energy; Dundalk (MD); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Take-home vehicle

Gas card for work use

4/10 schedule

Paid training

Health insurance

401(k) with match

Holiday pay

PTO

Job summary

NRG Energy’s Vivint Smart Home division is hiring a Field Service Professional in Dundalk, MD. You will install smart home tech, service existing systems, and identify upgrade opportunities while working with customers to ensure peace of mind.

The role emphasizes a sales mindset, strong customer service, and technical aptitude with on-site coaching and career growth across the national organization.

Qualifications

• Sales experience in retail, B2C, or service-based sales is a plus.
• Valid driver’s license with clean driving record; background check may be required.
• Ability to learn and work with smart home devices and security systems.

Responsibilities

• Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
• Evaluate customer homes to recommend upgrades or service enhancements on-site.
• Educate customers on how to use their new system to protect their families.

Skills

Sales mindset

Customer service

Technical aptitude

Valid driver’s license

Tools

Home automation equipment

Job description

NRG Energy’s Vivint Smart Home division is hiring a Field Service Professional in Dundalk, MD. You will install smart home tech, service existing systems, and identify upgrade opportunities while working with customers to ensure peace of mind.

The role emphasizes a sales mindset, strong customer service, and technical aptitude with on-site coaching and career growth across the national organization.