Smart Home Field Technician: Install, Troubleshoot & Upsell

Nrg Bluewater Wind; Cabot (AR); Hybrid; USD 24,796 - 44,083; Full time

Benefits offered by this job

Company vehicle

Gas card

4/10 schedule

Paid holidays

PTO 2 weeks

401(k) match

Employee stock purchase program

Employee pricing on equipment

Training & coaching

Job summary

Vivint Smart Home is hiring Field Service Technicians to install and service cutting-edge smart home technology while proactively identifying upgrades that enhance customer peace of mind. You will be the face of Vivint, combining technical expertise with sales to deliver total customer satisfaction.

We offer comprehensive training, a take-home company vehicle and gas card, 4/10 schedules, 10 holidays, 2 weeks PTO, 401(k) with 6% match, and employee pricing on Smart Home equipment.

Qualifications

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
• Requirements: A valid driver’s license and a good driving record; ability to pass background checks and licensing per applicable law.

Responsibilities

• Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Consultative sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Customer Education: Training homeowners on how to use their new system to protect their families.
• Growth: Receiving coaching and leadership training to advance within the national organization.

Job description

Vivint Smart Home is hiring Field Service Technicians to install and service cutting-edge smart home technology while proactively identifying upgrades that enhance customer peace of mind. You will be the face of Vivint, combining technical expertise with sales to deliver total customer satisfaction.

We offer comprehensive training, a take-home company vehicle and gas card, 4/10 schedules, 10 holidays, 2 weeks PTO, 401(k) with 6% match, and employee pricing on Smart Home equipment.