Smart Home Field Technician - Install & Educate

EchoStar; Jacksonville (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Career growth

Pay increases every 6 months

Bonus potential up to $9,100 annually

Comprehensive benefits package

Company van, tools, and uniforms

Discounts on DISH TV and Boost Mobile

Job summary

EchoStar seeks a field technician to install and service DISH equipment and smart home products in customers’ homes. You will educate customers on usage and expand services, while maintaining a tidy, professional work environment and collaborating with the team.

The role emphasizes flexibility to travel, hands-on problem solving, and a commitment to an excellent customer experience, with competitive benefits and growth opportunities.

Qualifications

• Valid Driver’s License with clean record.
• Schedule flexibility and willingness to travel; shifts including evenings, weekends, or holidays.
• Physical ability to climb ladders up to 40 ft, lift up to 70 lbs, and meet weight limit.
• Customer-focused with strong communication and problem-solving skills.
• Ability to work independently while staying connected with team.

Responsibilities

• Install and service DISH equipment and smart home products in customers’ homes.
• Teach customers how to use their tech and offer additional services.
• Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team.

Skills

Customer focus

Problem-solving

Adaptability

Determination

Schedule flexibility

Physical ability

Job description

EchoStar seeks a field technician to install and service DISH equipment and smart home products in customers’ homes. You will educate customers on usage and expand services, while maintaining a tidy, professional work environment and collaborating with the team.

The role emphasizes flexibility to travel, hands-on problem solving, and a commitment to an excellent customer experience, with competitive benefits and growth opportunities.