Smart Home Field Tech & Solutions Expert

nrg Energy; Richmond (VA); On-site; USD 42,000 - 75,000; Full time

Benefits offered by this job

Take-home vehicle

Gas card

4/10 work week

Paid training

PTO

401(k) with match

Employee pricing on equipment

Annual incentive trip

Job summary

NRG Energy's Vivint Smart Home division is seeking Field Service Technicians to install smart home technology, service existing systems, and proactively upsell upgraded solutions, delivering peace of mind to customers. You’ll be the face of Vivint, representing a growing national team.

We offer a base hourly rate plus uncapped commissions, paid training, a take-home company vehicle and gas card, a 4/10 work week, 10 holidays, PTO, 401(k) with 6% match, and employee pricing on equipment.

Qualifications

• Experience in retail, B2C sales or service-based sales is a plus.
• Ability to build rapport with diverse customers.
• Background in installation or service tech is helpful but not required.
• Valid driver’s license and clean driving record.

Responsibilities

• Install, service, and troubleshoot smart home devices on customer sites.
• Evaluate homes to upsell upgrades and service enhancements.
• Educate customers on using their new systems for safety and convenience.
• Maintain high safety standards and quality workmanship.

Skills

Sales mindset

Customer-first attitude

Technical aptitude

Driver's license

Job description

NRG Energy's Vivint Smart Home division is seeking Field Service Technicians to install smart home technology, service existing systems, and proactively upsell upgraded solutions, delivering peace of mind to customers. You’ll be the face of Vivint, representing a growing national team.

We offer a base hourly rate plus uncapped commissions, paid training, a take-home company vehicle and gas card, a 4/10 work week, 10 holidays, PTO, 401(k) with 6% match, and employee pricing on equipment.