Smart Home & Connected Solutions Consultant

Sarah Seeks Adventure; Florence, Cincinnati (KY, OH); On-site; USD 42,000 - 56,000; Full time

Job summary

altafiber is seeking a Connected Solutions Consultant to represent the brand in-store and via phone outreach, delivering exceptional service and expert product guidance in connected home solutions.

Responsibilities include needs assessment, upselling, and managing sales through multiple ordering systems while maintaining store procedures and a professional image in collaboration with the store team and corporate office outreach.

Qualifications

• Excellent listening skills and ability to absorb product knowledge and procedures.
• Strong consultative selling skills and needs assessment capabilities.
• Familiarity with smart home products and services is a plus.

Responsibilities

• Provide high-quality service to customers entering the store or calling.
• Utilize outbound dialing to acquire customers and upsell connected home products.
• Meet productivity metrics through lead lists and multi-system order processing.

Skills

Superior listening

Consultative selling

Needs assessment

Customer service

Education

Associate's degree or equivalent

Tools

POS system

Job description

altafiber is seeking a Connected Solutions Consultant to represent the brand in-store and via phone outreach, delivering exceptional service and expert product guidance in connected home solutions.

Responsibilities include needs assessment, upselling, and managing sales through multiple ordering systems while maintaining store procedures and a professional image in collaboration with the store team and corporate office outreach.