Connected Home Solutions Consultant

altafiber.com; Florence, Cincinnati, West Chester (KY, OH, Chester County); On-site; USD 32,000 - 52,000; Full time

Job summary

altafiber is seeking a Connected Solutions Consultant to represent its brand in-store and via outbound calls. The role focuses on superior customer service, needs assessment, and selling connected home products and services.

The position requires the ability to demonstrate product knowledge, operate the POS system, and meet sales targets while upholding altafiber's standards. Requirements include 1–2 years in telecommunications or retail sales, plus strong listening and consultative selling

Qualifications

• Two years of college/technical school resulting in an Associate's Degree or equivalent.
• Relevant education and training courses desired

Responsibilities

• Provide high quality service to all altafiber customers and potential customers that enter or call the store.
• Utilize outbound dialing with a focus on customer acquisition and up sell while utilizing connected home products and services.
• Initiate and obtain sales through lead lists while meeting productivity metrics
• Assess the customer's needs and provide optimal communication & smart home solutions within constraints such as budget and availability
• Thoroughly understand all store operating procedures and POS system functionality

Education

Associate's Degree or equivalent

Job description

altafiber is seeking a Connected Solutions Consultant to represent its brand in-store and via outbound calls. The role focuses on superior customer service, needs assessment, and selling connected home products and services.

The position requires the ability to demonstrate product knowledge, operate the POS system, and meet sales targets while upholding altafiber's standards. Requirements include 1–2 years in telecommunications or retail sales, plus strong listening and consultative selling