Smart Home & Computer Field Service Technician

HelloTech; Santa Fe (NM); On-site; USD 42,000 - 66,000; Full time

Job summary

HelloTech is seeking an Installation Technician to join our in-home tech support team. You will provide hands-on setup and troubleshooting for smart home devices, computers, and peripherals, delivering clear guidance and high-quality customer service.

Based in the United States, you will visit customers' homes, install equipment, test systems, and ensure satisfaction while maintaining safety and professional standards. This role blends problem solving with customer interaction in a dynamic field.

Responsibilities

• Hands-on setup and troubleshooting for smart home devices, computers, and peripherals.
• Visit customers' homes to install equipment, test systems, and ensure satisfaction while maintaining safety and professional standards.

Job description

Join HelloTech, a leader in in-home tech support services, as our newest Installation Technician. This role is crucial for providing hands‑on support and technical expertise to our customers across a variety of products. From smart home devices to computer setups, you will be tasked with ensuring operational excellence and high levels of customer satisfaction. Working in this dynamic field combines problem-solving with customer service, offering a rewarding work environment where you can truly make a difference.