Smart Home & Computer Field Service Technician

HelloTech; Paris (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

HelloTech is seeking an Installation Technician to provide hands-on support and technical expertise to customers across a range of products, from smart home devices to computer setups. You will ensure operational excellence and high levels of customer satisfaction in a fast-paced environment.

The role blends problem solving with customer service, offering a rewarding opportunity to learn new technologies, diagnose issues on site, install and configure equipment, and guide customers through setup

Job description

Join HelloTech, a leader in in-home tech support services, as our newest Installation Technician. This role is crucial for providing hands‑on support and technical expertise to our customers across a variety of products. From smart home devices to computer setups, you will be tasked with ensuring operational excellence and high levels of customer satisfaction. Working in this dynamic field combines problem-solving with customer service, offering a rewarding work environment where you can truly make a difference.