Smart Home & Computer Field Service Technician

HelloTech; Elko (NV); On-site; USD 36,000 - 54,000; Full time

Job summary

HelloTech in the United States seeks an Installation Technician to deliver hands-on setup and repair of smart home devices and computer systems. You will visit customer homes, diagnose issues, and ensure devices function correctly while delivering friendly, clear guidance.

This role blends practical technical work with strong customer service, ensuring high satisfaction and smooth operation across a variety of products.

Responsibilities

• Provide hands-on installation and setup of smart home devices and computer systems in customer homes.
• Diagnose issues and ensure devices function correctly, offering clear guidance to customers.
• Deliver friendly, patient service to maximize customer satisfaction and device performance.

Job description

Join HelloTech, a leader in in-home tech support services, as our newest Installation Technician. This role is crucial for providing hands‑on support and technical expertise to our customers across a variety of products. From smart home devices to computer setups, you will be tasked with ensuring operational excellence and high levels of customer satisfaction. Working in this dynamic field combines problem-solving with customer service, offering a rewarding work environment where you can truly make a difference.