Smart Home & Computer Field Service Technician

HelloTech; Sanford (NC); On-site; USD 36,000 - 56,000; Full time

Job summary

HelloTech is seeking an Installation Technician to join our field team. You will perform on-site installations and configurations for a range of products, from smart home devices to computer setups, ensuring reliable operation and customer satisfaction.

This role blends hands-on technical work with friendly customer service, problem-solving, and clear communication. You will travel to client locations, install equipment, test functionality, and educate customers on how to use their new systems.

Qualifications

• Experience installing smart home devices and computer setups.
• Ability to troubleshoot hardware and software during on-site visits.

Skills

Hands-on installation

Customer service

Smart home devices

Computer setup

Job description

Join HelloTech, a leader in in-home tech support services, as our newest Installation Technician. This role is crucial for providing hands‑on support and technical expertise to our customers across a variety of products. From smart home devices to computer setups, you will be tasked with ensuring operational excellence and high levels of customer satisfaction. Working in this dynamic field combines problem-solving with customer service, offering a rewarding work environment where you can truly make a difference.