Smart Home & Computer Field Service Technician

HelloTech; Des Moines (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

HelloTech in Des Moines is seeking an Installation Technician to perform hands-on setup of smart home devices and computer systems, ensuring smooth operation and customer satisfaction. You will diagnose issues, configure equipment, and verify connections in customers’ homes.

In this role you’ll combine troubleshooting skills with clear communication, guide users through new technologies, and deliver reliable service across a variety of products in a fast-paced environment.

Job description

Join HelloTech, a leader in in-home tech support services, as our newest Installation Technician. This role is crucial for providing hands‑on support and technical expertise to our customers across a variety of products. From smart home devices to computer setups, you will be tasked with ensuring operational excellence and high levels of customer satisfaction. Working in this dynamic field combines problem-solving with customer service, offering a rewarding work environment where you can truly make a difference.