ITS Electronic Technician Associate

BBSS Beyond Blue; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

University of Kentucky ITS seeks an ITS Electronic Technician Associate to support installation, activation, maintenance, and documentation of campus-wide network infrastructure. The role covers copper, fiber, voice, data systems and field work in challenging environments, with on-call rotation and after-hours support as needed.

The position requires handling safety protocols, accurate documentation, and professional communication with stakeholders to ensure reliable service delivery.

Qualifications

• Associate's degree preferred.

Responsibilities

• Supports installation, activation, maintenance, troubleshooting, and documentation of network and communications infrastructure across campus.
• Installs, updates, tests, supports, and documents copper, fiber, voice, data, and related systems to industry standards.
• Performs utility locates and supports closet buildouts and field work in hazardous or confined spaces.
• Responds to service incidents, analyzes basic voice and data issues, and participates in on-call rotation and after-hours support.

Education

Associate's degree

Job description

Beyond Blue Job Posting Title: ITS Electronic Technician Associate Requisition Number: R-000003940 Department Name: Supervisor, Outside Plant Work Location: Parking Garage #2 Grade Level: 1 Type of Position: Regular Position Time Status: Full time Equivalency Link https://hr.uky.edu/employment/working-uk/equivalencies Shift: Days (United States of America)

Job Summary

Supports the installation, activation, maintenance, troubleshooting, and documentation of network and communications infrastructure across campus. Installs, updates, tests, supports, and documents copper, fiber, voice, data, and related communications systems in accordance with UK ITS and industry standards. Performs utility locates, supports communication closet buildouts and organization, and works in field environments that may include heights, ladders, lifts, manholes, vaults, tunnels, and other confined spaces. Responds to service incidents, analyzes and resolves basic voice and data issues, communicates work status and service impacts, and participates in on-call rotation and after-hours support as required.

Essential Functions

• Completes work orders in accordance with UK ITS and industry standards for installing, updating, testing, supporting, and documenting network and communications infrastructure.
• Installs, supports, labels, tests, and document, copper, fiber, voice, data, and related communications systems, including network cabling, communications closets, and network equipment deployments.
• Performs utility locates accurately and reliably, ensuring compliance with safety regulations and protection of existing infrastructure.
• Responds to and troubleshoots voice and data incidents in a timely and effective manner, using diagnostic and testing tools to identify, document, and resolve service issues.
• Works safely in a variety of field environments, including heights using ladders and lifts, and confined spaces such as manholes, vaults, and tunnels.
• Maintains accurate daily documentation of work performed, materials used, test results, incident actions, and outcomes in accordance with established UK ITS guidelines.
• Communicates professionally with customers, PMO, contractors, team leads, supervisors, and other stakeholders regarding work status, project progress, outages, conflicts, and service impacts.
• Maintains departmental and University expectations for attendance, punctuality, time reporting, professional appearance, customer service, and adherence to safety and dress standards, including proper use of PPE.
• Participates in on-call rotation, responds to after-hours service requests, and operates department vehicles to travel to job sites, perform service work, and deliver equipment.
• Provides procedural instruction, guidance, and support to temporary staff as needed.
• Performs other duties as assigned.

Education Requirement

Associate's degree preferred

Experience Requirement

0-1 years of related experience preferred. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

Valid Kentucky driver’s license required

Working Conditions

• A. Lifting, pushing, and/or pulling objects up to 50lbs: 3. Intermittent (10% - 50% of the time)
• B. Lifting, pushing, and/or pulling objects over 50lbs: 2. Occasional (< 10% of the time)
• C. Standing or walking with objects up to 10lbs: 4. Regular (> 50% of the time)
• D. Standing or walking with objects up to 25lbs: 4. Regular (> 50% of the time)
• E. Sitting at computer workstation for extended periods: 2. Occasional (< 10% of the time)
• F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 3. Intermittent (10% - 50% of the time)
• G. Repetitive motion: 2. Occasional (< 10% of the time)
• H. Working at heights above 4 feet: 3. Intermittent (10% - 50% of the time)
• I. Working in confined spaces: 4. Regular (> 50% of the time)
• J. Risk of injuries from use of equipment on the job: 3. Intermittent (10% - 50% of the time)
• K. Job-related travel: 2. Occasional (< 10% of the time)
• L. Loud noises: 3. Intermittent (10% - 50% of the time)
• M. Temperature extremes: 2. Occasional (< 10% of the time)
• N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)
• O. Radiation: 2. Occasional (< 10% of the time)
• P. Burns: 2. Occasional (< 10% of the time)
• Q. Cuts/Punctures: 3. Intermittent (10% - 50% of the time)
• R. Bloodborne/airborne pathogens: 2. Occasional (< 10% of the time)
• S. Recombinant DNA or viral vectors: 1. Never
• T. Combative/violent people: 2. Occasional (< 10% of the time)
• U. Animal handling (including carcasses): 1. Never
• V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires regular standing and walking while carrying objects up to 50 pounds; intermittent lifting, pushing, and/or pulling of objects up to 100 pounds; occasional lifting, pushing, and/or pulling of objects over 100 pounds; and the ability to work from ladders or lifts up to 15 feet or higher. The position requires reaching overhead, using hand tools, pushing and pulling cable, distinguishing wiring colors, traversing campus while carrying or moving equipment, and working in confined spaces for extended periods of time. The role also requires occasional sitting at a computer workstation using a computer, mouse, keyboard, and phone, along with strong interpersonal and customer service skills.

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Our growth is creating opportunities! Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful.