Small Employer Sales Representative

Intermountain Healthcare; Springfield (MO); Remote; Full time

Job summary

A leading healthcare provider seeks a Sales Representative to assist brokers and members in selecting insurance plans. The role involves training, managing a book of business, and staying informed on healthcare reforms. Candidates should have customer service and sales experience, with strong communication skills. Remote work options are available, and the position offers a competitive salary based on experience.

Benefits

Comprehensive benefits package

Wellness promotion

Work-life balance

Qualifications

• Two years of customer service experience.
• Two years of sales experience.

Responsibilities

• Trains brokers on Individual Plan and Small Employer products.
• Assists members in selecting appropriate insurance plans.
• Manages a specific book of business.

Skills

Customer Service

Sales

Communication

Problem Solving

Tools

Word Processing

Spreadsheets

Job description

Job Description:

Provides expert understanding and assistance to brokers, potential members, and existing members in the sale of Individual Plans and Products. Collaborates with Enrollment and Billing Departments throughout the sales and renewal process to ensure accuracy and completeness.

Job Essentials

1. Trains and assists brokers with the sale of Individual Plan and Small Employer products, including explaining plans, products, rates, and options.
2. Assists and educates potential and existing members in selecting the most appropriate insurance plans, considering both Marketplace and off-marketplace options.
3. Participates in various sales events, engaging professionally with brokers, customers, and department members.
4. Manages a specific book of business and supports other Representatives' books as needed, ensuring accurate and professional communication in compliance with HIPAA and internal guidelines.
5. Stays informed about legislative changes and healthcare reforms affecting the market, and educates brokers and applicants accordingly.
6. Enters data and updates the sales automation system accurately and promptly.
7. Maintains a monthly average phone audit score of 93.5%.
8. Passes all departmental testing.

Posting Specifics

• Entry Rate: Depending on experience
• Benefits Eligible
• Shift: Typically Monday-Friday, with possible early after-hours events and optional volunteer opportunities
• Remote work options available

Minimum Qualifications

• Two years of customer service experience
• Two years of sales experience
• Basic proficiency in word processing, spreadsheets, and internet navigation

Preferred Qualifications

• Knowledge of health insurance principles
• Familiarity with Facets or similar eligibility systems
• Experience in health insurance industry
• Strong presentation and communication skills
• Detail-oriented with excellent interpersonal, time management, and problem-solving skills
• Ability to work effectively under pressure and in team environments
• Customer service focus

Physical Requirements:

• Interaction requiring communication
• Operation of computers and office equipment
• Visual acuity for reading monitors and documents
• Sitting or standing for extended periods

Location: SelectHealth - Murray

Work City: Murray

Work State: Utah

Scheduled Weekly Hours: 40

The hourly rate ranges from $18.38 to $26.65, depending on experience.

We offer a comprehensive benefits package promoting wellness and work-life balance. Learn more at https://intermountainhealthcare.org/careers/benefits.

Intermountain Health is an equal opportunity employer, committed to diversity and inclusion.

We utilize HiredScore AI platform for application review, ensuring fair and private processing of your data. Final hiring decisions are made by Intermountain staff.

All positions are subject to closing without notice.