Small Claims Division - Scheduling Clerk

Allen County War Memorial Coliseum; Fort Wayne (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Allen County Superior Court seeks a Scheduling Clerk in the Small Claims Division. You will file and schedule new claims and manage the daily calendar under the Magistrate's direction.

The role requires a high school diploma, strong customer service, confidentiality, and proficiency with court software such as Quest and Odyssey, plus Microsoft Office. Typical hours are 37.5 per week with potential overtime.

Qualifications

• High School Diploma or GED.
• Strong customer service skills.
• Strong organizational skills.
• Proficiency with Microsoft Office and court software.
• Ability to maintain strict confidentiality.
• Ability to work amid frequent interruptions.
• Experience with scanner, copier, fax, and multi-line phones preferred.
• Experience with Quest and Odyssey court software preferred.

Responsibilities

• Schedule all Small Claims hearings.
• Process Alias Claims, proceeding supplemental, and Contempt filings.
• Prepare and review the daily court calendar.
• Answer phones and assist visitors with procedures.
• Print and post court calendars; type orders and docket entries.
• Pull files for claims and perform other duties, including overtime.

Skills

Customer service

Organizational skills

Microsoft Office

Court software (Quest Odyssey)

Confidentiality

Multitasking

Education

High School Diploma or GED

Tools

Quest

Odyssey

Protective order registry

Job description

SCHEDULING CLERK

Allen County

Job Description

Department: Superior Court- Small Claims Division FLSA Status: Non-exempt

Classification/Level: B2 Date: 5/2023

Under the direction of the Small Claims Division Magistrate, the Scheduling Clerk is responsible for filing and scheduling new claims. This is an employee-at-will position. This position is covered under the Superior Court Employee Handbook.

Essential Functions

• Responsible for scheduling all Small Claims hearings.
• Responsible for processing Alias Claims, proceeding supplemental, and Contempt of Court filings.
• Prepares and reviews the daily judicial court calendar.
• Responsible for answering the phones, giving directions, and responding to procedural questions from office visitors.
• Prints and posts court calendars.
• Responsible for typing orders and docket entries and pulling files for claims.
• Performs all other duties as assigned, including overtime as required.

Requirements

• High School Diploma or GED
• Strong customer service skills
• Ability to use Quest, Odyssey, protective order registry, and other court related software preferred
• Strong organizational skills
• Ability to work in the midst of frequent interruptions
• Ability to maintain strict confidentiality
• Ability to use scanner, copier, fax, multi-line telephone and other job related equipment
• Strong computer skills with the ability to use Microsoft Office and other job related software

Difficulty Of Work

The Scheduling Clerk routinely schedules Alias Claims, proceeding supplemental, and Contempt of Court filings. Knowledge of prescribed procedures and routines are required when scheduling all Small Claims filings.

Responsibility

The Scheduling Clerk follows standardized practices and procedures when preparing and reviewing the daily judicial court calendar. Errors in work are revealed through adverse effects on subsequent operations.

Personal Work Relationships

The Scheduling Clerk works with judicial staff, attorneys, the Sheriff Department, other professionals, and the general public when serving as the Scheduling Clerk for the Small Claims Division of Allen County Superior Court.

Working Conditions

The Scheduling Clerk works in a standard office setting with frequent sitting and some lifting of up to twenty pounds, bending, pushing and/or pulling loads, reaching over head, kneeling, and crawling. Some typing, monitoring equipment, and exposure to noise and frequent attention to detail are to be expected.

Supervision

None

Licensing

None

Immediate Supervisor

Small Claims Magistrate

Hours

Monday-Friday; 37.5 hours/week; Overtime as required

Eeo Category

0106

Workers’s Comp Code

8820

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer (EEO). Accordingly, all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, age, disability or medical condition, national origin, and veteran status, and all other categories protected by federal, state, and local anti-discrimination laws. Reasonable accommodations for persons with a known disabling condition will be considered in accordance with State and Federal Law.