Small Business Lending Support Specialist

First Merchants Brand; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k)

Health Savings and Flexible Spending Accounts

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Brand in Indianapolis, IN is seeking a Small Business Client Support Specialist. The role is critical in processing commercial loan requests and ensuring exceptional customer service.

The successful candidate will manage multiple priorities in a fast-paced environment, support compliance standards, and contribute to client satisfaction.

Benefits include medical, dental, vision insurance, 401(k), and tuition reimbursement.

Qualifications

• Minimum of three (3) years administration, banking or financial services experience.
• Ability to obtain Notary Public designation within 6 months.
• Demonstrated experience with Microsoft Office.

Responsibilities

• Ensure timely and compliant submission of credit requests.
• Deliver exceptional customer service to commercial clients.
• Support portfolio management activities and mitigate risk.
• Uphold all regulatory and compliance standards.

Skills

Microsoft Office

Analytical skills

Attention to detail

Communication skills

Education

High school diploma or equivalent (GED)

Job description

First Merchants Brand in Indianapolis, IN is seeking a Small Business Client Support Specialist. The role is critical in processing commercial loan requests and ensuring exceptional customer service.

The successful candidate will manage multiple priorities in a fast-paced environment, support compliance standards, and contribute to client satisfaction.

Benefits include medical, dental, vision insurance, 401(k), and tuition reimbursement.