Small Business Banking Relationship Specialist

Fulton Bank; Denver (Lancaster County); On-site; USD 30,000 - 51,000; Full time

Benefits offered by this job

Medical plans

Prescription drug coverage

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Employee Stock Purchase Plan

Paid time off

Holiday pay

Volunteer time

Disability insurance

Parental leave

Educational assistance

Wellness program

Job summary

Fulton Bank in Denver, PA is seeking a Financial Center Relationship Specialist to serve both individual customers and small businesses, delivering tailored financial solutions in a seamless one-stop experience. You will manage a portfolio, build relationships, and leverage digital tools to enhance the customer journey.

The role requires at least 3 years of sales and 3 years of customer service, plus 2+ years banking experience (preferably Small Business).

Qualifications

• 3+ years of sales experience.
• 3+ years customer service experience.
• 2+ years prior banking experience (preferably Small Business).

Responsibilities

• Manage a portfolio of small business customers as primary contact.
• Drive proactive sales conversations and cross-sell to deepen relationships.
• Promote digital solutions and a range of banking products.
• Maintain CRM records and ensure regulatory compliance.

Skills

Sales experience

Customer service

Small business focus

Communication skills

Team collaboration

Education

High School Diploma or equivalent

Associate Degree or equivalent experience in Business or related

Tools

CRM software

MS Office

Job description

Fulton Bank in Denver, PA is seeking a Financial Center Relationship Specialist to serve both individual customers and small businesses, delivering tailored financial solutions in a seamless one-stop experience. You will manage a portfolio, build relationships, and leverage digital tools to enhance the customer journey.

The role requires at least 3 years of sales and 3 years of customer service, plus 2+ years banking experience (preferably Small Business).