Small Business Advisor & Center Specialist

Indiana State University; Terre Town (IN); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Life Insurance

Medical Coverage

Retirement Plan

Fee Waiver Program

Sick Leave

Vacation

Job summary

Indiana State University seeks a skilled professional to provide moderately complex administrative support for the Indiana Small Business Development Center. The role includes client intake, CRM management, and coordination of program activities.

Candidates should have a Bachelor's degree and 3–5 years of relevant experience, plus CRM proficiency and strong data skills to ensure data integrity and effective reporting.

Qualifications

• Bachelor’s Degree required; 3–5 years of relevant experience.
• Experience with CRM and data compliance.
• Proficiency in Microsoft Office and data analysis.

Responsibilities

• Oversees SBA reception, client intake via CRM and requests.
• Monitors departmental accounts and budgets.
• Maintains Neoserra data integrity and reporting.
• Coordinates travel, audits and reimbursements for staff and contractors.
• Supervises graduate assistants and student workers.

Skills

CRM

Data analysis

Budget management

Microsoft Office

Customer service

Education

Bachelor’s Degree

Tools

Neoserra CRM

Microsoft Office

Job description

Indiana State University seeks a skilled professional to provide moderately complex administrative support for the Indiana Small Business Development Center. The role includes client intake, CRM management, and coordination of program activities.

Candidates should have a Bachelor's degree and 3–5 years of relevant experience, plus CRM proficiency and strong data skills to ensure data integrity and effective reporting.