Slovak Technical Support Specialist - Greece-based Hybrid

Employers from Greece; United States; Remote; USD 20,000 - 23,000; Full time

Benefits offered by this job

Salary 1300€ gross monthly

14 salaries per year

Monthly bonus up to €200

Transport bonus €100

Relocation package

WFH policy in Greece

Training program

Career development

Multinational environment

Multicultural team

Job summary

speakit is hiring Slovak Technical Support Specialists to join a large multinational tech company in Greece. The role involves assisting Slovak-speaking customers, troubleshooting software, and supporting account security from a multinational call center environment.

The ideal candidate has Slovak fluency, English at C1, and a customer-oriented mindset. Relocation to Greece is required, with comprehensive training and ongoing development opportunities in a multicultural setting.

Qualifications

• Fluency in Slovak (written and spoken)
• Proficient in English at C1 level
• Strong technical skills and problem solving
• Familiar with iOS and/or MacOS platforms
• Customer-focused attitude and willingness to help users

Responsibilities

• Serve as the first point of contact for Slovak-speaking customers
• Assess customer needs to achieve satisfaction
• Troubleshoot software on mobile devices
• Assist with account management and password security
• Handle post-sales requests for the online store
• Manage high volume of calls and emails
• Build trust with customer accounts
• Resolve complaints with appropriate solutions

Skills

Slovak fluency

English C1

Technical skills

iOS familiarity

MacOS familiarity

Tools

iOS

MacOS

Job description

speakit is hiring Slovak Technical Support Specialists to join a large multinational tech company in Greece. The role involves assisting Slovak-speaking customers, troubleshooting software, and supporting account security from a multinational call center environment.

The ideal candidate has Slovak fluency, English at C1, and a customer-oriented mindset. Relocation to Greece is required, with comprehensive training and ongoing development opportunities in a multicultural setting.