Czech-Speaking Reservations - Greece Relocation Included

Employers from Greece; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Relocation package

Flight & hotel arrangements

Health insurance

Performance bonus

Two extra salaries (13th & 14th)

Training programs

Job summary

Mercier Consultancy Group is seeking a Czech-speaking Reservations Agent for Booking.com in Greece. You will support travelers and partners, manage bookings, and resolve queries to ensure exceptional service, while embracing a Mediterranean lifestyle and relocation support.

The role emphasizes native Czech fluency, strong English communication, and a proactive, customer-centric mindset in a fast-paced travel environment.

Qualifications

• Native or fluent Czech (spoken and written) is mandatory.
• Strong English for internal training and company communication.

Responsibilities

• Provide high-quality customer support for travelers and partners on Booking.com.
• Manage reservations, cancellations, and modifications with professionalism.
• Resolve complex travel-related queries to ensure customer satisfaction.
• Act as a brand ambassador for Booking.com with premium service standards.
• Collaborate with internal departments to assist Czech-speaking clients.
• Use CRM systems to document interactions and booking status.

Skills

Customer service

Communication

English fluency

Proactive mindset

Tools

CRM systems

Booking.com platform

Job description

Mercier Consultancy Group is seeking a Czech-speaking Reservations Agent for Booking.com in Greece. You will support travelers and partners, manage bookings, and resolve queries to ensure exceptional service, while embracing a Mediterranean lifestyle and relocation support.

The role emphasizes native Czech fluency, strong English communication, and a proactive, customer-centric mindset in a fast-paced travel environment.