Slots Technician

Bally's Interactive; Town of Dover (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

30 consecutive days of free rides for新

Job summary

Bally's Interactive is seeking a qualified technician to troubleshoot and repair all slot machines and related equipment, perform initial set-up and check-out of new machines, and conduct preventative maintenance.

You will work with Lead Gaming Technician and Slot Ambassadors to ensure video lottery terminals are in proper working order, while logging repairs and following safety rules to protect guests and assets.

Responsibilities

• Troubleshoot and repair any and all related equipment including all circuit boards without assistance.
• Responsible for the initial set-up and check-out of new machines of all types, ensures the machines are in proper working condition.
• Perform repairs and preventative maintenance of all slot machines and other technical equipment or operations-related equipment, including cleaning machines and overhauls.
• Answer all customer service calls in an expeditious manner and notify proper personnel to service customer unable to address the problem.
• Observe all video lottery regulations and company policies and procedures.
• Maintain the integrity of the operations and related equipment and secure all company assets and property at all times.
• Responsible for the security of keys, radio, and data system cards during assigned shift.
• Responsible for completing all regulatory and company operational logs/forms correctly; including repair logs, M.E.A.L. logs, and daily logs.
• Work with Lead Gaming Technician and Slot Ambassadors to ensure video lottery terminals, and gaming-related equipment are in proper working order and all customer needs are satisfied.
• Perform renovations or changes to the slot gaming area.
• Tag repairable parts noting appropriate information.
• Advise Lead Gaming Technician in developing / teaching advanced electronic repairs.
• Exceed guest expectations by providing a great entertainment experience with friendly, courteous and timely service
• Act in a professional manner towards guests and all employees at all times.
• Works safely, following all established safety rules and regulations
• Communicates effectively with co-workers, supervisors and guests
• Follows all relevant policies and procedures
• Performs other duties as assigned.

Job description

Responsibilities

• Troubleshoot and repair any and all related equipment including all circuit boards without assistance.
• Responsible for the initial set-up and check-out of new machines of all types, ensures the machines are in proper working condition.
• Perform repairs and preventative maintenance of all slot machines and other technical equipment or operations-related equipment, including cleaning machines and overhauls.
• Answer all customer service calls in an expeditious manner and notify proper personnel to service customer unable to address the problem.
• Observe all video lottery regulations and company policies and procedures.
• Maintain the integrity of the operations and related equipment and secure all company assets and property at all times.
• Responsible for the security of keys, radio, and data system cards during assigned shift.
• Responsible for completing all regulatory and company operational logs/forms correctly; including repair logs, M.E.A.L. logs, and daily logs.
• Work with Lead Gaming Technician and Slot Ambassadors to ensure video lottery terminals, and gaming-related equipment are in proper working order and all customer needs are satisfied.
• Perform renovations or changes to the slot gaming area.
• Tag repairable parts noting appropriate information.
• Advise Lead Gaming Technician in developing / teaching advanced electronic repairs.
• Exceed guest expectations by providing a great entertainment experience with friendly, courteous and timely service
• Act in a professional manner towards guests and all employees at all times.
• Works safely, following all established safety rules and regulations
• Communicates effectively with co-workers, supervisors and guests
• Follows all relevant policies and procedures
• Performs other duties as assigned.

Work Environment

• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation

• $22.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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