Slot Technician (Part Time) - $20/Hour

Hard Rock Hotel Cancun; Rockford (IL); On-site; USD 20,664 - 27,552; Part time

Job summary

Hard Rock Hotel Cancun is seeking a Part Time Slot Technician to join our team in Rockford, Illinois. The Slot Technician I will perform diagnoses and repairs of slot machines while maintaining a professional and clean working environment.

Applicants must have a high school diploma, with preference given to those with two years of experience in the Gaming Industry. The role requires effective communication skills and a commitment to providing exceptional guest service.

Qualifications

• Must have good communication skills.
• Basic computer skills required.
• Electronic background or minimum two years’ experience in slot operations.
• Two years’ experience in the Gaming Industry is preferred.

Responsibilities

• Perform diagnoses and repairs of slot machines.
• Responsible for installation and removal of gaming devices.
• Conduct day-to-day preventative maintenance.
• Investigate and verify ticket issues.

Skills

Communication skills

Basic computer skills

Technical experience with slots

Customer service

Education

High school diploma or equivalent

Tools

Machine test equipment

Job description

## Slot Technician (Part Time) - $20/HourApplylocations: Hard Rock Casino Rockfordtime type: Part timeposted on: Posted Todayjob requisition id: R1379Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits**Job Description:****POSITION SUMMARY:**The Slot Technician I is responsible for performing a wide variety of diagnoses and repairs of slot machines, with infrequent assistance; possesses extensive knowledge of both mechanical and electronic aspects of slot machine repair; provides training or assistance to less experienced technicians.**ESSENTIAL FUNCTIONS:***(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)** The Slot Technician I will analyze and respond to a variety of customer service-related issues.* Technicians are responsible for the repair and maintenance of component-level electronic circuitry in gaming devices.* Responsible for the installation and removal of gaming devices.* Day-to-day preventative maintenance; troubleshoots ticket-in ticket-out and coin machines; performs hopper tests; clears coin jams and bill validator jams.* Assists in game conversions and firmware upgrades.* Investigates and verifies any ticket issues.* Maintains inventory of supplies needed to perform job function.* Maintains and calibrates currency validators, executes machine moves, game conversions, installations, and floor upgrade of current ticket-in ticket out products.* Responsible for investigating device malfunctions of various gaming devices and clears coin bill and coin jams.* Performs the day-to-day repair and preventative maintenance of all slot machines. Performs other duties as deemed necessary by Management.* Perform work regularly, predictably and in a professional manner.* Responsible for cleaning and sanitizing work and public spaces.* Perform work regularly and adheres to all Illinois Gaming Regulations.* Other duties as assigned.**NON-ESSENTIAL JOB FUNCTIONS*** Attend seminars when needed.**EDUCATION AND /OR EXPERIENCE REQUIREMENTS:***(Related education and experience may be interchangeable on a year for year basis)*Must have high school diploma or equivalent. Must have good communications skills. Must have basic computer skills. Must have electronic background or minimum two years’ experience in slot operations. Must have two (2) or more years’ experience in the Gaming Industry or an equivalent customer service environment.**ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):*** Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.* Must successfully pass background check.* Must be twenty-one (21) years of age.* Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.* Prior experience in the Gaming industry is strongly preferred.**KNOWLEDGE OF:*** Pertinent federal, state, and local laws, codes, and regulations.* Team Leadership and motivational skills.* Electronics at circuit board level.* Technical experience and training with slots.* Electronic and computer programming.**ABILITY TO:*** Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.* Routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals.* Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.* Communicate clearly and concisely, both orally and in writing.* Interpret and explain policies and procedures.* This position spends time on the casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.* Consistently communicate effectively with guests, as well as all levels of team members.* Observe and direct actions of subordinates/trainees.* Inspect and maintain areas for which responsible.* Review and comprehend all necessary documentation.* Use all machine test equipment.**Pay Range:**Pay Range: $15 - $20