SLOT TECHNICIAN ($17.25/hr)

Mount Airy Casino Resort; Mount Pocono (PA); On-site; USD 35,000 - 50,000; Full time

Job summary

Mount Airy Casino Resort is seeking a Slot Technician to handle repairs, maintenance, and installation of all slot equipment. The ideal candidate should be at least 18 years old, possess formal training in electronic maintenance, and have prior experience as a slot technician. Strong customer service and interpersonal skills are essential for interacting with patrons and staff.

This position is full-time and requires the ability to work under pressure in a fast-paced environment, ensuring all activities comply with the regulations of the Pennsylvania Gaming Control Board.

Qualifications

• Minimum age 18 years or older upon employment.
• Formal training in the repair and maintenance of electronic equipment.
• Prior experience as a slot technician is a plus.

Responsibilities

• Adjust and repair slot machines, replacing worn or defective parts.
• Conduct routine maintenance and servicing of slot machines.
• Provide exceptional customer service and communicate professionally.

Skills

Customer service

Leadership

Electronic equipment maintenance

Education

High school diploma or equivalent

Tools

Hand tools

Electrical equipment

Job description

Job Details

Location: Main Location - Mount Pocono, PA 18344

Position Type: Full Time

Shift: Any

Position Overview

The Slot Technician is responsible for performing all repairs, maintenance, moves, modifications, and installation of all slot equipment including but not limited to slot machines and slot system equipment. All duties are to be performed according to the policies and procedures of the Mount Airy Casino Resort and the regulations of the Pennsylvania Gaming Control Board.

Essential Job Functions

• Adjusts and repairs machines, replacing worn or defective parts as needed.
• Conducts routine maintenance and servicing of slot machines and related components.
• Inspects malfunctioning machines to determine causes.
• Conducts daily inspections of machines and equipment.
• Coordinates movements, modifications of machines as directed.
• Set machine options on slot machines and programs progressive slot controllers.
• Installs new slot related equipment.
• Moves, modifies and updates slot machines as assigned.
• Assigns duties to slot technical staff for preventive maintenance and machine inspections as directed.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly and professional manner at all times. Maintains a professional work environment with supervisors and staff.
• Must be able to install and repair the ACSC slot system.
• Attends all necessary meetings.
• Assist in other projects as directed.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.

Qualifications

Essential Requirements

• Minimum age 18 years or older upon employment.
• Formal training in the repair and maintenance of a variety of electronic equipment.
• High school diploma or equivalent.
• Prior experience as a slot technician is a plus.
• Must have the ability to deal effectively and interact well with employees throughout all levels of the Mount Airy Casino Resort.
• Must be approved for and maintain a valid license as required by the PA Gaming Control Board.
• Must be able to deal affectively and interact well with customers and employees.
• Must demonstrate leadership, fairness, and sensibility to the customers and employees.

ADA Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand, walk, and move through all areas of the casino.
• Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.
• Adequate manual dexterity to use hand tools and work with electrical equipment and engage in heavy lifting.

Other Skills/Abilities

• Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.
• Must be able to work nights, weekends and holidays as required with occasional travel.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Equal Opportunity Statement

Mount Airy Casino Resort is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.

Note

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.