Slot Tech Supervisor (Full Time) (37651)

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Agua Caliente Casinos in Rancho Mirage, CA is seeking a Slot Technician Supervisor to oversee routine maintenance of slot equipment and related ticket printer technology. You will train entry level technicians, supervise staff, and ensure high guest service standards.

The role requires leadership, electronics knowledge, and ability to read schematics. You will manage scheduling, training programs, and compliance with internal controls; on-site work enviroment with direct supervision.

Qualifications

• Requires leadership ability to guide and develop staff.
• Must read electrical schematics and wiring diagrams; apply manuals to field ops.
• Experience operating standard test equipment (oscilloscope, DMM, CRT testers).
• Proficient with standard PC software and English communication.

Responsibilities

• Supervises new installation, floor movement and removal of slot machines as assigned by the Director and/or Slot Technical Projects Supervisors.
• Performs and supervises replacement of chips, logic boards, currency and hopper components.
• Maintains and diagnoses slot machines, progressive systems, casino signage and on-line tracking hardware.
• Schedules and reviews staffing to provide optimal service while controlling costs.
• Develops and evaluates staff; conducts interviews and hires for Slot Technician positions.
• Establishes and manages training programs to control lost time injuries.
• Reports inventory usage and ensures replacement parts and supplies are available.
• Completes daily logs and documentation; reports unusual activities to Director.
• Provides excellent guest service and complies with internal controls and procedures.

Skills

Leadership

Reading schematics

Electrical testing equipment

PC software

Communication in English

Education

High school diploma or G.E.D.

2 year degree in electronics or related experience

2 years supervisor experience preferred

Tools

Oscilloscope

DMM

CRT testers

Hand tools

Job description

Job Description Summary

Responsible for supervising the routine daily maintenance of all slot equipment, ticket printer technology, including but not limited to new game installation, system games installation and player tracking hardware installation. This position will train entry level technician and maintenance personnel in basin installation, troubleshooting and repair of above listed equipment. This position will supervise less senior technicians..

Job Description Summary

Responsible for supervising the routine daily maintenance of all slot equipment, ticket printer technology, including but not limited to new game installation, system games installation and player tracking hardware installation. This position will train entry level technician and maintenance personnel in basin installation, troubleshooting and repair of above listed equipment. This position will supervise less senior technicians..

Essential Duties And Responsibilities (other Duties May Be Assigned)

• Supervises new installation, floor movement and removal of slot machines as assigned by the Director and/or Slot Technical Projects Supervisors
• Performs and supervises replacement of chips, logic boards, currency acceptors, coin acceptors and hopper components as necessary.
• Performs maintenance/repair/diagnostics on Slot machines/progressive systems/casino signage and on line tracking systems hardware.
• Responsible for scheduling and reviewing staffing levels to provide optimum service and support while maintaining or controlling cost
• Responsible for the development of the existing staff and for evaluations of employees. Conducts interviews and hires for Slot Technician positions.
• Establish and manage training programs and procedures that effectively control and reduce lost time injuries
• Responsible for reporting in inventory usage to ensure appropriate replacement of parts, equipment, tools and supplies.
• Responsible for completing required daily logs Inventory, duty logs, inventory use and other documentation as required.
• Reports unusual activities or occurrences involving slot equipment to Director.
• Provides excellent guest service.
• Must comply with all applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.

Supervisory Responsibilities

• Directly supervises Slot Technicians during their assigned shift.
• Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws. Responsibilities include planning, assigning and directing work; appraising and disciplining employees.

Qualifications

Required Education and/or Experienc

• High school diploma or G.E.D.
• 2 year degree in electronics or 2 years slot field related experience and/or training or equivalent combination of education and experience.
• 2 years supervisor experience preferred.
• Must be able to lead and instruct others, organize tasks and complete projects with a minimum of supervision.
• Ability to use standard PC software.
• Experience with operation of standard test equipment (oscilloscope, DMM, CRT testers, etc.), hand held tools.
• Must be able to read electrical schematics and wiring diagrams, understand technical manuals and apply written instructions in field operations.
• Must be able to communicate in English.