Slot Tech Supervisor (Full Time) (37651)

Agua Caliente Casino • Resort • Spa; Rancho Mirage (CA); Presencial; USD 65.000 - 85.000; Jornada completa

Descripción de la vacante

Agua Caliente Casino • Resort • Spa is seeking a Slot Technician Supervisor to oversee daily maintenance of slot equipment, printers and tracking systems. You will train entry level technicians, schedule staffing, and ensure safety and compliance with internal controls.

Strong electronics knowledge and supervisory experience are required. The role demands reading schematics, using diagnostic tools, and communicating in English.

Formación

• High school diploma or GED required; electronics degree preferred.
• 2 years of electronics/slot field experience or training.
• Ability to lead and instruct others with minimal supervision.

Responsabilidades

• Supervises routine installation, movement and removal of slot machines.
• Oversees replacement of chips, boards, currency/coin acceptors, hoppers.
• Performs diagnostics and repair on slot machines and tracking systems.
• Schedules staff to maintain service levels and control costs.
• Develops staff training and conducts employee evaluations.
• Keeps daily logs and inventory records; reports anomalies to director.

Conocimientos

Team leadership

Electrical schematics literacy

English communication

PC software proficiency

Educación

High school diploma or GED

2-year degree in electronics

2 years slot field related experience

Herramientas

Oscilloscope

DMM

CRT testers

Hand tools

Descripción del empleo

DescriptionJob Description SummaryResponsible for supervising the routine daily maintenance of all slot equipment, ticket printer technology, including but not limited to new game installation, system games installation and player tracking hardware installation. This position will train entry level technician and maintenance personnel in basin installation, troubleshooting and repair of above listed equipment. This position will supervise less senior technicians..Essential Duties and Responsibilities (other duties may be assigned)Supervises new installation, floor movement and removal of slot machines as assigned by the Director and/or Slot Technical Projects SupervisorsPerforms and supervises replacement of chips, logic boards, currency acceptors, coin acceptors and hopper components as necessary.Performs maintenance/repair/diagnostics on Slot machines/progressive systems/casino signage and on line tracking systems hardware.Responsible for scheduling and reviewing staffing levels to provide optimum service and support while maintaining or controlling costResponsible for the development of the existing staff and for evaluations of employees. Conducts interviews and hires for Slot Technician positions.Establish and manage training programs and procedures that effectively control and reduce lost time injuriesResponsible for reporting in inventory usage to ensure appropriate replacement of parts, equipment, tools and supplies.Responsible for completing required daily logs Inventory, duty logs, inventory use and other documentation as required.Reports unusual activities or occurrences involving slot equipment to Director.Provides excellent guest service.Must comply with all applicable ACCRS and SRC System of Internal Controls, Standard Operating Procedures and all Tribal Regulations.Supervisory ResponsibilitiesDirectly supervises Slot Technicians during their assigned shift.Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws. Responsibilities include planning, assigning and directing work; appraising and disciplining employees.QualificationsRequired Education and/or ExperiencHigh school diploma or G.E.D.2 year degree in electronics or 2 years slot field related experience and/or training or equivalent combination of education and experience.2 years supervisor experience preferred.Must be able to lead and instruct others, organize tasks and complete projects with a minimum of supervision.Ability to use standard PC software.Experience with operation of standard test equipment (oscilloscope, DMM, CRT testers, etc.), hand held tools.Must be able to read electrical schematics and wiring diagrams, understand technical manuals and apply written instructions in field operations.Must be able to communicate in English.PREVIOUS GAMING EXPERIENCE PREFERRED