Slot Technician

Grand Island Casino Resort; Grand Island (NE); On-site; USD 38,000 - 54,000; Full time

Job summary

Grand Island Casino Resort seeks a Slot Technician to maintain and repair all electronic slot equipment, including related stands, signage and machines. Duties include installs, moves, and modifications while following Gaming Operation policies and procedures.

Excellent customer service and teamwork are essential. Responsibilities cover daily inspections, troubleshooting, and collaboration with supervisors to ensure reliable gaming devices and a safe, professional environment for patrons and

Qualifications

• Adjusts and repairs machines, replacing worn or defective electrical or mechanical parts using hand tools.
• Tests, bench-repairs and evaluates slot machine monitors.
• Maintains other types of casino electronic devices.
• Examines defective machines to determine causes of malfunctions.
• Conducts daily inspections of machines and equipment.
• Participates in the programming or repair of progressive gaming and other electronic displays.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner.

Responsibilities

• Maintain and repair all electronic slot equipment.
• Perform installs, moves, removes, and modifications of stands, signage and machines.
• Ensure compliance with Gaming Operation policies and procedures.

Skills

Electrical repair

Mechanical repair

Troubleshooting

Customer service

Teamwork

Job description

Maintain and repair all electronic slot equipment in a timely and efficient manner. Slot Technicians are also responsible for all installs, moves, removes, and modifications of all related stands, signage and machines. All duties are to be performed within the guidelines of Gaming Operation's policies and procedures, Internal Standard Operating Procedures, and company objectives.

Essential

• Adjusts and repairs machines, replacing worn or defective electrical or mechanical parts, using hand tools.
• Ensures an adequate number of surplus monitors and parts are in inventory.
• Tests, bench-repairs and evaluates slot machine monitors.
• Maintains other types of casino electronic devices.
• Conducts general maintenance and/or service on all machines and equipment.
• Examines defective machines to determine causes of malfunctions.
• Conducts daily inspections of machines and equipment.
• Participates in the programming or repair of progressive gaming and other electronic displays.
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.

Attends All Company Required Training.

• Complies with all Racing and Gaming Commission Rules and Regulations and any other local, state, or federal guidelines.
• Must be able to be approved for and maintain a valid gaming license.
• Adheres to all safety guidelines.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
• Must be able to read, write, speak and/or interpret simple sentences in English.
• Must be able to read and understand technical manuals.
• Ability to effectively present information to top management in a clear and concise manner.
• Must be able to work cohesively with co-workers and work as a team.
• Ability to carry out instructions.