Slot Strategy & Revenue Director

Kalispel Tribe of Indians; Airway Heights (WA); On-site; USD 150,000 - 230,000; Full time

Job summary

Kalispel Tribe of Indians' Northern Quest Resort & Casino is seeking a Director of Slots to lead strategy, product, floor plan, and technology across the Slot Department. The role oversees budgeting, capex, and regulatory compliance to deliver a premier guest experience.

You will guide machine optimization, vendor negotiations, and analytics while developing leadership and ensuring Kalispel Hospitality standards are met on the gaming floor.

Qualifications

• Seven years of progressive leadership in slot operations in a large casino.
• Five+ years senior leadership with staffing, compliance, and revenue responsibility.
• Proven track record in slot analytics, product strategy, vendor negotiation, and budget management.
• Ability to obtain and maintain Washington State Gaming License.

Responsibilities

• Translate enterprise growth pillars into short- and long-term slot strategy spanning product, floor layout, and capital investment.
• Draft and submit the annual operating and capital budget for approval.
• Manage department performance to budget through regular P&L review, forecasting, and variance analysis.
• Own the department labor model, including staffing levels, scheduling structure, and labor cost as a percentage of revenue.
• Partner with Finance on capital planning and return-on-investment analysis, and represent the Slot Department in cross-departmental and enterprise-level decision-making.
• Provide executive oversight of slot technical operations, including machine installations, conversions, removals, and preventive maintenance.
• Ensure slot systems — accounting, player tracking, bonusing, and TITO — remain available and integrated with casino systems with IT.
• Establish response and recovery standards for slot system outages and machine downtime to protect revenue.
• Direct slot floor capital projects and new-game launches, coordinating with Facilities, IT, and Compliance.
• Oversee slot cash-handling, payout controls, W-2G reporting, and Title 31 requirements with Cage, Count, and Compliance.
• Administer responsible gaming requirements on the slot floor, including self-exclusion support and staff training.
• Serve as department contact for Kalispel Tribal Gaming Agency and external auditors.

Skills

Strategic leadership

Financial acumen

Slot analytics

Vendor negotiation

Regulatory knowledge

Leadership development

Analytical skills

Communication skills

Education

Bachelor's degree in Business, Hospitality, or related field

Master's degree in Business Administration, Hospitality Leadership, or related field

Job description

Kalispel Tribe of Indians' Northern Quest Resort & Casino is seeking a Director of Slots to lead strategy, product, floor plan, and technology across the Slot Department. The role oversees budgeting, capex, and regulatory compliance to deliver a premier guest experience.

You will guide machine optimization, vendor negotiations, and analytics while developing leadership and ensuring Kalispel Hospitality standards are met on the gaming floor.