Head of Slot Operations & Revenue Growth

Sandia Resort & Casino; Albuquerque (NM); Vor Ort; USD 110.000 - 170.000; Vollzeit

Zusammenfassung

Sandia Resort & Casino in Albuquerque, NM seeks a Director of Slot Operations to supervise all slot activities and ensure optimal revenue and compliance. The role reports to the General Manager of Gaming Operations and leads a team responsible for machine performance and service standards.

The incumbent develops policies, oversees budget, and partners with Marketing to create revenue-generating promotions while ensuring regulatory compliance and staff development.

Qualifikationen

• Bachelor’s Degree is required or equivalent combination of education and experience.
• Minimum 8 years of managerial or supervisory slot experience.
• Must be at least 21 years old.

Aufgaben

• Oversees all slot department operations, technical and administrative duties.
• Develops and enforces slot policies and procedures.
• Prepares and monitors slot department budget and variance reports.
• Maximizes slot revenue by optimizing machine mix and payout percentages.
• Ensures compliance with NIGC and state gaming compact.
• Reports to GM and stakeholders; coordinates with Marketing for promotions.
• Identifies staff training needs and oversees development.

Kenntnisse

Team leadership

Slot operations management

Budget management

Policy & compliance

Vendor relations

Staff development

Ausbildung

Bachelor’s Degree in Business Administration or related

12+ years combined education/experience substitution

Jobbeschreibung

Sandia Resort & Casino in Albuquerque, NM seeks a Director of Slot Operations to supervise all slot activities and ensure optimal revenue and compliance. The role reports to the General Manager of Gaming Operations and leads a team responsible for machine performance and service standards.

The incumbent develops policies, oversees budget, and partners with Marketing to create revenue-generating promotions while ensuring regulatory compliance and staff development.