Slot Shift Supervisor: People, Ops & Guest Experience

Binion's Gambling Hall & Hotel; Las Vegas (NV); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading casino and hotel in Las Vegas is seeking an Assistant Slot Shift Manager. This role involves assisting the Shift Manager with daily operations, hiring, training, and ensuring exceptional guest service. Candidates should possess strong communication and organizational skills, with a minimum of a high school diploma and relevant experience in a casino environment. Must be willing to work flexible hours, including weekends and evenings, while maintaining a positive company image.

Qualifications

• Basic reading, writing, and arithmetic skills required.
• Professional verbal and written communication skills necessary.
• Ability to learn new software applications essential.
• Strong interpersonal skills and attention to detail required.

Responsibilities

• Assist Shift Manager with hiring, training, and employee coaching.
• Manage department operations including staffing and budgets.
• Prepare and analyze operational reports.
• Identify and resolve guest and employee concerns.

Skills

Customer service skills

Communication skills

Organizational skills

Detail-oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

CMS casino system

CDS Aristocrat system

EVERI compliance

Job description

A leading casino and hotel in Las Vegas is seeking an Assistant Slot Shift Manager. This role involves assisting the Shift Manager with daily operations, hiring, training, and ensuring exceptional guest service. Candidates should possess strong communication and organizational skills, with a minimum of a high school diploma and relevant experience in a casino environment. Must be willing to work flexible hours, including weekends and evenings, while maintaining a positive company image.