Slot Shift Leader — Growth, Benefits & Guest Excellence

Golden Nugget Las Vegas; Lake Charles (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Extensive training program

Career development and growth

Employee discounts on dining, retail,M

Health benefit plans

Dental, vision, life, disability, FSA,

401(k)

Paid time off

Job summary

Golden Nugget Las Vegas is seeking an Assistant Slot Shift Manager to assist in managing daily slot operations, supervise floor staff, process jackpots, and ensure regulatory compliance while delivering exceptional guest service.

Under the Slot Manager, you will support staff development, monitor machine performance, maintain compliance with state regulations, and uphold the highest standards of integrity and guest satisfaction.

Qualifications

• High School diploma or equivalent required
• Three (3) years slot supervisory experience in a licensed casino
• Knowledge of Slot Systems
• Successful performance in a guest service role in a high volume casino environment
• Solid planning, time management, decision-making, organization and interpersonal skills
• Excellent written and verbal communication skills
• Ability to thrive in a fast-paced multi-tasking environment
• Proficient in Microsoft Office including Word, Excel, and Outlook
• Ability to work overtime, irregular hours and occasional travel

Responsibilities

• Exhibit conduct in accordance with Louisiana Gaming regulations and Golden Nugget policies and procedures, and all Federal and State laws.
• Deliver positive, courteous and professional guest service in all interactions.
• Resolve guest disputes in an effective and timely manner.
• Ensure all slot machines are clean and in operating condition (bill acceptors, ticket printers, progressive meters).
• Oversee payment of jackpots, complete W2G's and currency and ticket transactions.
• Assist in recruitment, training, coaching, recognition and retention of direct reports.
• Keep abreast of new technology and equipment under development and evaluate potential benefits.
• Review casino slot play and refine floor layouts to improve machine productivity.
• Ensure Slot Department compliance with IC S and Federal Currency Reporting Requirements.
• Demonstrate commitment to responsible gaming and responsible alcohol service; notify management of concerns.
• Notify senior management of any illegal acts or ethics violations.
• Maintain excellent communication with guests, vendors and staff.
• Display professional conduct and strong work ethic.
• Perform other duties as assigned.

Job description

Golden Nugget Las Vegas is seeking an Assistant Slot Shift Manager to assist in managing daily slot operations, supervise floor staff, process jackpots, and ensure regulatory compliance while delivering exceptional guest service.

Under the Slot Manager, you will support staff development, monitor machine performance, maintain compliance with state regulations, and uphold the highest standards of integrity and guest satisfaction.