Slot Operations Supervisor — Dynamic Casino Lead

Desert Diamond Casinos & Entertainment; Waddell (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Desert Diamond Casinos & Entertainment - Waddell, AZ is seeking a Slot Supervisor responsible for day-to-day slot operations on assigned shifts. Under the Slot Operations Manager, you will supervise, mentor, and ensure guest service and compliance with TOGE/ADOG policies.

Ideal candidates will have strong supervisory experience, knowledge of slot machines, and the ability to lead a team in a fast-paced casino environment while maintaining the highest standards of integrity and guest care.

Qualifications

• Six years in slot operations, three in a supervisory role.
• Must be 18+ and pass pre-employment drug/alcohol screen, background check, gaming license.

Responsibilities

• Promotes positive guest relations and greets guests.
• Observes irregularities and takes appropriate action.
• Implements fair supervision and disciplinary practices.
• Investigates and resolves guest complaints.
• Plans and administers work schedules and assignments.
• Oversees slot personnel and evaluates performance.

Skills

Slot operations

Supervisory experience

Team leadership

Guest service

Casino floor operations

Education

High school diploma

Tools

Casino management system

Windows Office

Job description

Desert Diamond Casinos & Entertainment - Waddell, AZ is seeking a Slot Supervisor responsible for day-to-day slot operations on assigned shifts. Under the Slot Operations Manager, you will supervise, mentor, and ensure guest service and compliance with TOGE/ADOG policies.

Ideal candidates will have strong supervisory experience, knowledge of slot machines, and the ability to lead a team in a fast-paced casino environment while maintaining the highest standards of integrity and guest care.