Slot Operations Lead - Casino Floor & Guest Services

Terrible Herbst; Primm (NV); On-site; USD 55,000 - 70,000; Full time

Job summary

Terrible Herbst in Primm, NV seeks a Casino Supervisor to lead slot operations on shift, coordinate floor coverage, and ensure guest satisfaction. You will handle jackpots, player services, and compliance with gaming rules while supporting team members across the floor.

The role requires solid knowledge of casino operations, strong communication, and the ability to manage multiple tasks in a fast-paced environment. A high school diploma is required.

Qualifications

• High school diploma required; casino or gaming environment preferred.
• Strong leadership and guest service skills with compliance awareness.
• Ability to communicate clearly, resolve issues, and manage priorities.

Responsibilities

• Lead slot operations during shifts and coordinate floor coverage.
• Provide guest service and resolve concerns, including jackpots and services.
• Monitor compliance with gaming regs, internal controls, and policies.
• Process transactions, report discrepancies, and assist with training.

Skills

Leadership

Guest service

Communication

Regulatory knowledge

Problem solving

Multitasking

Team coordination

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Terrible Herbst in Primm, NV seeks a Casino Supervisor to lead slot operations on shift, coordinate floor coverage, and ensure guest satisfaction. You will handle jackpots, player services, and compliance with gaming rules while supporting team members across the floor.

The role requires solid knowledge of casino operations, strong communication, and the ability to manage multiple tasks in a fast-paced environment. A high school diploma is required.