Slot Guest Experience Specialist

Terrible Herbst

Las Vegas (NV)

On-site

USD 17,000 - 22,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Terrible Herbst in Las Vegas is seeking a Change Attendant to deliver exceptional guest service in a busy casino environment. You will greet players, monitor change machines, and ensure accurate cash handling while maintaining the cleanliness of your area.

You must be 21+, comfortable with computer-based cash handling, and willing to work flexible hours including evenings, weekends, and holidays. Join a team focused on integrity, reliability, and customer satisfaction.

Qualifications

Must be at least 21 years old.
Minimum of 6 month cash handling experience preferred.
Ability to manage and coordinate multiple tasks at once.
Dedication to Integrity, Teamwork and Customer Service.
The ability to maintain composure during time of uncertainty.
Must be willing and able to work flexible hours including evenings, weekends and holidays on a rotational basis.

Responsibilities

Ensure the assigned area is neat and clean.
Monitor slot equipment in order to maintain proper use and maintenance.
Greet all new and existing players and accommodating their needs within program guidelines to ensure player satisfaction and encourage return visits
Monitor and pay jackpots.
Monitor and help maintain all change machines.
Handle guest complaints and disputes fairly and with the best interest of the hotel/casino in mind.