Slot Operations Lead, Casino Floor

Terrible's; Primm (NV); On-site; USD 50,000 - 70,000; Full time

Job summary

Terrible's is seeking a Casino Supervisor for slot operations in Primm, NV. The role leads shift activities, coordinates floor coverage, assists guests and team members, and ensures adherence to gaming regulations and internal controls on a fast-paced casino floor.

The position requires experience in slot operations, strong customer service, and proficiency with Microsoft Office, with ongoing Title 31 compliance duties and daily reporting responsibilities.

Qualifications

• Minimum 1 year of experience in slot operations or casino floor operations.
• Must be at least 21 and authorized to work in the United States.
• Strong knowledge of gaming regulations and internal controls.
• Ability to communicate effectively and manage multiple priorities.
• Proficient in Microsoft Office.
• Able to review transactions and maintain accurate records.
• Nevada Gaming Registration required.
• Must maintain all required gaming licenses and certifications.
• Must complete and maintain all required Title 31 certifications and annual training.

Responsibilities

• Lead slot operations during shifts, manage floor coverage and assignments.
• Provide excellent guest service handling jackpots, reservations, and tickets.
• Monitor compliance with gaming regulations and internal controls.
• Process jackpots, fills, voids, and other transactions per procedures.
• Investigate discrepancies and prepare reports for management.
• Assist with onboarding and training of team members.
• Support Title 31 compliance and department reporting.
• Perform other duties as assigned.

Skills

Slot operations knowledge

Guest service

Communication skills

Regulatory compliance

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Terrible's is seeking a Casino Supervisor for slot operations in Primm, NV. The role leads shift activities, coordinates floor coverage, assists guests and team members, and ensures adherence to gaming regulations and internal controls on a fast-paced casino floor.

The position requires experience in slot operations, strong customer service, and proficiency with Microsoft Office, with ongoing Title 31 compliance duties and daily reporting responsibilities.