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Station Casinos in Las Vegas is seeking a Rewards Center Manager to create and enforce day-to-day policies and lead team operations. You will hire, schedule and train Rewards Center staff, ensuring optimal coverage and exceptional guest service at all times.
You will also supervise staffing levels, assist guests with requests, and manage Rewards Center inventory, applying strong communication and proficiency in CMS, LMS, Infogenesis, and Microsoft Office. Prior management experience is required.
Responsible for practicing, supporting, and promoting Station Casinos' "We Win Hearts" Company-wide culture. Responsible for the creation of all day-to-day operational policies and procedures for the Rewards Center. Responsible for hiring, scheduling and training for Rewards Center Team Members.Maintain proper scheduling levels for the Rewards Center. Assist staff in facilitating all Guest requests. Responsible for managing inventory for the Rewards Center.
Ability to communicate effectively with Guests, Team Members and Management. Proficient in but not limited to CMS, LMS, Infogenesis and Microsoft Office. Previous management or supervision qualifications are required.