Slot Machine Technician: Electronics & Repairs Expert

Hard Rock Hotel & Casino Ottawa

Indiana

On-site

USD 25,000 - 39,000

Full time

8 days ago

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Job summary

The Slot Technician I at Hard Rock Hotel & Casino Ottawa is responsible for diagnosing and repairing slot machines, with emphasis on both mechanical and electronic aspects. The role may provide training to less experienced technicians.

Responsibilities include installation/removal of gaming devices, routine preventative maintenance, troubleshooting ticket-in-ticket-out systems, and firmware upgrades, while ensuring adherence to applicable gaming regulations.

Qualifications

Must have high school diploma or equivalent.
Must have good communications skills.
Must have basic computer skills.
Must have electronic background or minimum two-year experience in slot operations.
Must have two (2) or more years’ experience in the Gaming Industry or an equivalent customer service environment.

Responsibilities

Analyze and respond to customer service issues.
Repair and maintain electronic circuitry in gaming devices.
Install and remove gaming devices.
Perform day-to-day preventative maintenance; troubleshoot ticket-in ticket-out and coin machines; perform hopper tests; clears coin jams and bill validator jams.
Assist in game conversions and firmware upgrades.
Investigate and verify any ticket issues.
Maintain inventory of supplies needed to perform job function.
Calibrate currency validators, execute machine moves, game conversions, installations, and floor upgrade of current ticket-in ticket out products.
Investigate device malfunctions and clear coin/bill jams.
Perform day-to-day repair and preventative maintenance of all slot machines.
Adhere to Indiana Gaming Regulations.
Attend seminars when needed.