Slot Machine Technician I — Gaming & Electronics

Hard Rock Hotel & Casino Ottawa; Rockford (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Hard Rock Casino Rockford is seeking a Slot Technician I to diagnose and repair slot machines, with extensive knowledge of mechanical and electronic components, and to train less experienced technicians.

You will perform preventative maintenance, install/remove devices, calibrate currency validators, and assist with firmware upgrades while ensuring compliance with Illinois Gaming Regulations. Strong communication and computer skills are required.

Qualifications

• Must have high school diploma or equivalent.
• Excellent communication skills and basic computer skills.
• Electronic background or two years’ experience in slot operations.
• Two or more years’ experience in the Gaming Industry or equivalent customer service environment.

Responsibilities

• Diagnose and repair slot machines and related electronic circuitry.
• Install and remove gaming devices and perform maintenance.
• Troubleshoot ticket-in ticket-out and coin machines; perform hopper tests and jams clearance.
• Assist in game conversions and firmware upgrades.
• Investigate and verify ticket issues and calibrate currency validators.

Skills

Communication skills

Basic computer skills

Electronic background

Customer service experience

Education

High school diploma or equivalent

Two years’ experience in slot operations

Two+ years in Gaming Industry or customer service environment

Job description

Hard Rock Casino Rockford is seeking a Slot Technician I to diagnose and repair slot machines, with extensive knowledge of mechanical and electronic components, and to train less experienced technicians.

You will perform preventative maintenance, install/remove devices, calibrate currency validators, and assist with firmware upgrades while ensuring compliance with Illinois Gaming Regulations. Strong communication and computer skills are required.