Slot Host/Attendant

Cottonwood Gaming Enterprise LLC; New Mexico; On-site; USD 21,000 - 34,000; Full time

Job summary

Cottonwood Gaming Enterprise LLC in New Mexico is seeking a Slot Host to greet guests, contribute to a positive and fun gaming experience, and support guests with machine functions and payouts.

Under supervision of the Slot Lead, you will observe activity, assist players, and ensure promotions are communicated while maintaining a clean and welcoming casino floor. Must be 21+ and able to obtain a Pueblo of Tesuque Gaming License.

Qualifications

• Must be able to obtain and maintain a Pueblo of Tesuque Gaming License.
• Strong verbal and written communication skills.
• Bi-cultural experience preferred.
• One-year casino experience preferred.
• Must be 21 years old.
• High School Diploma or GED required.

Responsibilities

• Greet guests and create a positive, fun gaming experience.
• Observe activity within assigned area and assist slot and video gaming device players; provide instruction on machine functions and payouts.
• Identify jackpots and process them promptly with high level of service.
• Recognize and prevent potential cheating methods while monitoring assigned section.
• Handle routine guest complaints and escalate as needed to supervisory staff.
• Be aware of casino promotions and relay them to players in the area.
• Keep assigned sections clean and organized for casino guests.
• Adhere to company policies and gaming regulations.

Skills

Verbal communication

Written communication

Bi-cultural experience

21+ years old

Education

High School Diploma or GED

Job description

Description

Position Summary:

Under direct supervision of the Lead Slot Supervisor/Slot Shift Supervisor, it is the responsibility of the Slot Host to greet guests and to create a positive, fun gaming experience.

Note: Native American preference will be given.

Duties & Responsibilities:

Observes all activity within assigned area offering assistance to slot and video gaming device players, and instruction and advice on machine functions and payouts.

Knowledge of the various types of slot and video gaming device machines and is able to identify major malfunctions and correct minor machine malfunctions.

Identifies jackpots, possesses and completes them promptly, accurately and with a high degree of service.

Aware of the various types of slot and video gaming device cheating methods and is able to recognize any potential attempts while monitoring assigned section.

Capable of handling routine guest complaints and incidents and exhibits the appropriate discretion to identify situations that require the attention of supervisory personnel.

Well versed on various casino promotions, events and relays it to players in assigned area.

Organizing assigned sections to ensure cleanliness and neatness for casino guests.

Adhere to company policies and procedures to include applicable gaming regulations.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Experience and Education:

• High School Diploma or General Education Diploma (G.E.D.) is required.

Minimum Qualifications

• Must be able to obtain and maintain a Pueblo of Tesuque Gaming License
• Strong knowledge of various internal written and verbal codes/abbreviations.
• Bi-cultural experience preferred
• Strong verbal and written communication skills

One-year Casino experience preferred.

Must be 21 years old.

Physical Requirements:

While performing the duties of this job, the employee is required to stand and walk for extended periods. The employee occasionally is required to sit, stoop, kneel, crouch, or crawl. The employee will be required to talk for extended periods and must be able to hear and understand. The employee must occasionally lift or move up to twenty five (25) pounds.

Work Environment:

Work is generally performed in a casino setting with exposure to second-hand smoke and a high noise level. Due to the nature and scope of this position, evenings, weekends, holidays, and extended hours and irregular shifts will be required.

ADA/EEO Compliance

The Pueblo of Tesuque Development Corporation (POTDC) and Tesuque Casino is an Equal Opportunity Employer. In Compliance with the American Disabilities Act, the Corporation will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

DRUG-FREE DISCLAIMER

You will be required to pass a drug screening examination successfully. The use of any drug or other controlled substance that is illegal under Federal Law is not permitted, including medical cannabis.

The above statements are intended to describe the general nature and level of work being performed. They should not be construed as an exhaustive list of all the essential duties, responsibilities and requirements of personnel. Company reserves the right to substitute, amend, change, modify or discontinue any or all portions of this description/job function.