Slot Guest Services Specialist

Seminole Hard Rock; Florida; Vor Ort; USD 24.000 - 36.000; Vollzeit

Zusammenfassung

Seminole Classic Casino is hiring a slot attendant to greet guests, redeem tickets, and explain game play in a prompt and courteous manner. You will circulate the casino area, assist players at slots, and ensure accurate cash handling and jackpot verification.

Qualifications include a high school diploma or GED and at least one year in customer service. The role requires basic math, ability to lift up to 50 pounds, and the flexibility to work in a fast-paced, public environment.

Qualifikationen

• High school diploma or GED.
• Minimum one year experience in customer service preferred.
• Must be able to learn all slots games and explain rules.
• Must be able to count money accurately and balance cash drawer.
• Must be able to sit, stand, walk and lift 25–50 lbs.

Aufgaben

• Communicates all customer service issues to key personnel.
• Accurately performs customer transactions.
• Provides superior customer service and maintains positive interactions with guests and employees.
• Pays and verifies jackpots on slot machines according to procedures.
• Promotes the Club card program and informs guests of benefits.
• Maintains money flow during shift with customers and employees.
• Monitors work areas to ensure cleanliness standards are met and requests are addressed.

Kenntnisse

Customer service

Cash handling

Mathematical accuracy

Communication skills

Ausbildung

High school diploma or GED

Jobbeschreibung

Seminole Classic Casino is hiring a slot attendant to greet guests, redeem tickets, and explain game play in a prompt and courteous manner. You will circulate the casino area, assist players at slots, and ensure accurate cash handling and jackpot verification.

Qualifications include a high school diploma or GED and at least one year in customer service. The role requires basic math, ability to lift up to 50 pounds, and the flexibility to work in a fast-paced, public environment.