Slot Casino Guest Services Specialist

Seminole Classic Casino Hollywood; Florida; In loco; USD 17.000 - 21.000; Tempo pieno

Descrizione del lavoro

Seminole Classic Casino Hollywood is seeking a frontline team member to serve guest players, redeem tickets, and provide clear explanations of game rules at the slot machines. The role requires basic math skills and the ability to handle cash accurately in a fast-paced casino environment.

Candidates should have a high school diploma or GED and at least one year of customer service experience or an equivalent combination of education and work history.

Competenze

• High school diploma or GED required.
• Minimum one year experience and some customer services experience preferred; or an equivalent combination of education and/or work experience.
• Must be able to learn all of the Slots games and explain rules to guests.
• Must possess basic math skills, count money accurately and balance cash drawer.
• Must be able to sit, bend, walk, kneel, push and lift 25-50 lbs daily.

Mansioni

• To serve and assist customers by redeeming tickets, making change and explaining game play to new players in a prompt and courteous manner.
• Circulating throughout assigned casino area and serving player guests on the Slots machines by redeeming winning voucher tickets, making change for players and assisting players with rules of the games.
• Communicates all customer service issues to key personnel.
• Accurately performs customer transactions.
• Provides superior customer service and maintains money flow during shift.
• Monitors work areas to ensure cleanliness standards are achieved and customer requests are addressed.

Conoscenze

Customer service

Cash handling

Basic math

Formazione

High school diploma or GED

Descrizione del lavoro

Seminole Classic Casino Hollywood is seeking a frontline team member to serve guest players, redeem tickets, and provide clear explanations of game rules at the slot machines. The role requires basic math skills and the ability to handle cash accurately in a fast-paced casino environment.

Candidates should have a high school diploma or GED and at least one year of customer service experience or an equivalent combination of education and work history.