Slot Floor Host: Dynamic Guest Service Pro

Golden Entertainment, Inc.; Edgewater (AL); Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Edgewater Gaming, LLC is seeking a Slot Attendant to create a dynamic casino guest experience. You will handle jackpots, vouchers, and minor machine repairs while maintaining integrity of assets and a welcoming floor environment.

You’ll work with a team, communicate via radios, and comply with gaming laws and internal controls. At least 21, HS diploma preferred; must be able to obtain work cards and pass background checks. This is a full-time position on site.

Formación

• 6 months of experience in a guest service or casino operations role preferred.
• Ability to multitask and maintain professionalism in a high-paced environment.
• Comfortable learning and retaining working knowledge of slot machines, payout procedures, and documentation requirements.
• Experience handling cash and operating systems such as computers, radios, scanners, and adding machines.

Responsabilidades

• Provide timely and courteous guest service consistent with the company's guest service culture.
• Monitor assigned slot sections efficiently while maintaining a clean, organized, and welcoming environment.
• Proactively assist guests by responding to service lights, processing jackpots, redeeming ticket vouchers, and making minor machine repairs.
• Refill printer vouchers, inspect for counterfeit currency, and enter jackpot data accurately into the computer system.
• Handle and secure company-issued keys in compliance with departmental procedures.
• Maintain a professional, friendly demeanor while resolving guest disputes and promoting special offers or property amenities.

Conocimientos

Guest service

Multitasking

Communication

Teamwork

Cash handling

Slot machine knowledge

Educación

High School Diploma or equivalent

Herramientas

Cash handling systems

Computers/ scanners/ radios

Descripción del empleo

Edgewater Gaming, LLC is seeking a Slot Attendant to create a dynamic casino guest experience. You will handle jackpots, vouchers, and minor machine repairs while maintaining integrity of assets and a welcoming floor environment.

You’ll work with a team, communicate via radios, and comply with gaming laws and internal controls. At least 21, HS diploma preferred; must be able to obtain work cards and pass background checks. This is a full-time position on site.