Slot Floor Guest Services Associate

CL c67b5ad1 e7cd 47f1 8679 6da103430fa6; Michigan; On-site; USD 17,000 - 28,000; Full time

Job summary

Little River Casino Resort is seeking a slot attendant to assist guests with jackpot payouts, ticket fills, and pouch handling on the gaming floor. You will explain machine features, maintain balance in pouches, and help guests navigate Players Club benefits.

The role emphasizes exceptional guest service, confidentiality, and teamwork to sustain a safe, entertaining environment and drive guest satisfaction across all resort areas.

Qualifications

• High School diploma or GED is required.
• Cash handling experience is required.
• Experience with Tribally run casino and/or resort preferred.
• A combination of education and experience may substitute for degree requirements.
• At least 18 years of age.

Responsibilities

• Process jackpots and ticket fills and make change for guests for use in slot machines.
• Utilize ticket redemption units and balance a money pouch.
• Maintain knowledge of slot machines and explain features to guests.
• Build and retain guest relations to provide superior service.
• Assist guests in signing up for and using Players Club Card.
• Ensure knowledge of LRCR operations, programs, events, and services.

Skills

Cash handling

Guest service

Teamwork

Communication skills

Attention to detail

Independent work

Multitasking

Basic computer skills

Education

High School diploma or GED

Job description

Little River Casino Resort is seeking a slot attendant to assist guests with jackpot payouts, ticket fills, and pouch handling on the gaming floor. You will explain machine features, maintain balance in pouches, and help guests navigate Players Club benefits.

The role emphasizes exceptional guest service, confidentiality, and teamwork to sustain a safe, entertaining environment and drive guest satisfaction across all resort areas.