Slot Floor Experience Specialist

Bally’s Corporation; Dover (DE); On-site; USD 19,000 - 28,000; Full time

Job summary

Bally’s Corporation is seeking a customer-focused attendant in Dover to provide friendly service to patrons, handle cash transactions, and assist with slot-related needs. You will support the Players Club program and guide guests to achieve a smooth, enjoyable gaming experience.

The role emphasizes reliability, clear communication, and adherence to casino policies. Prior money handling and strong customer service are preferred; weekend and night shifts may be required.

Qualifications

• High school diploma or GED required.
• Excellent customer service skills and money handling preferred.
• Ability to communicate clearly with guests and teammates.

Responsibilities

• Greet patrons and provide friendly, professional service.
• Promote Players Club enrollment and direct interested guests to the club.
• Address customer needs and escalate to management when necessary.
• Assist patrons with slot-related questions and ticket information.
• Handle cash and assist with jackpot-related procedures as required.

Skills

Customer service

Money handling

Communication

Punctuality

Attendance

Education

High school diploma or GED

Job description

Bally’s Corporation is seeking a customer-focused attendant in Dover to provide friendly service to patrons, handle cash transactions, and assist with slot-related needs. You will support the Players Club program and guide guests to achieve a smooth, enjoyable gaming experience.

The role emphasizes reliability, clear communication, and adherence to casino policies. Prior money handling and strong customer service are preferred; weekend and night shifts may be required.