Slot Floor Attendant: Guest Service & Jackpot Payouts

Riverside Casino & Golf Resort; Bonner (MT); On-site; USD 28,000 - 32,000; Full time

Job summary

Riverside Casino & Golf Resort in Bonner, MT is seeking a Slot Attendant to provide exceptional guest service by paying out jackpots, assisting guests with slot machines, and promoting Resort Club card usage on the casino floor.

This full-time role offers a shift from 3 PM to 11 PM, a pay range of $20.00–$23.00 per hour including premium pay and tips, and a commitment to compliance with all applicable laws and internal training.

Qualifications

• High School diploma or equivalent.
• No slots or casino experience required.
• Excellent customer service skills are essential.
• Ability to listen to and resolve customer complaints.

Responsibilities

• Accurately paying out all slot machine jackpots and completing all paperwork.
• Servicing minor slot machine malfunctions.
• Maintains a constant presence throughout the casino floor in order to assist guests on how to play and read the machines.
• Safeguard the assets of the company.
• Attends all company required training.
• Complies with all Rules and Regulations and any other local, state, or federal guidelines.

Skills

Customer service

Complaint resolution

Education

High School diploma or equivalent

Job description

Riverside Casino & Golf Resort in Bonner, MT is seeking a Slot Attendant to provide exceptional guest service by paying out jackpots, assisting guests with slot machines, and promoting Resort Club card usage on the casino floor.

This full-time role offers a shift from 3 PM to 11 PM, a pay range of $20.00–$23.00 per hour including premium pay and tips, and a commitment to compliance with all applicable laws and internal training.