Slot Floor Attendant & Guest Service Expert

Sagchip; Standish (MI); On-site; USD 26,000 - 38,000; Full time

Job summary

Sagchip operates in the casino environment in Standish, MI, and seeks a courteous associate to assist guests at slot machines and maintain smooth operations. You will handle cash, explain game rules, pay jackpots, and ensure area cleanliness while following gaming laws and internal policies.

The role emphasizes strong customer service, accurate cash handling, and the ability to resolve guest questions in a fast-paced setting.

Qualifications

• Six months of cash handling or hospitality experience in a fast paced environment.
• Must pass a math proficiency test with a minimum score of 70 percent.
• Must be able to obtain and maintain a gaming license.

Responsibilities

• Greet guests and explain slot game rules to drive play.
• Maintain an impressed bank with currency and coins for transactions.
• Process cash transactions accurately and timely.
• Pay jackpots within established limits and complete forms.
• Report slot machine malfunctions and communicate with technicians.
• Uphold gaming regulations and confidentiality.
• Keep area clean and assist with housekeeping.

Skills

Cash handling

Customer service

Communication

Mathematics

Guest relations

Teamwork

Job description

Sagchip operates in the casino environment in Standish, MI, and seeks a courteous associate to assist guests at slot machines and maintain smooth operations. You will handle cash, explain game rules, pay jackpots, and ensure area cleanliness while following gaming laws and internal policies.

The role emphasizes strong customer service, accurate cash handling, and the ability to resolve guest questions in a fast-paced setting.